No! We've made a commitment to never use cheap, harmful seed oils found in most granolas like canola oil, palm oil, or sunflower oil. We use organic, unrefined coconut oil as a healthier alternative.

Yes! Our granolas are made with certified gluten-free ingredients.

However, they are made in a facility that processes peanuts, egg, soy, gluten & tree nuts.

Yes, 100% vegan :)

Unlike most granolas, we use organic & glyphosate-free certified oats & purity tested ingredients to ensure you're getting the absolute best.

No! We're committed to never using refined sugars or artificial sweeteners like cane sugar or erythritol.

No! When buying oats, it's important to ensure they're tested for Glyphosate-an herbicide linked to cancer, kidney & liver failure, & pose potential negative long-term effects on female infertility.

The majority of America’s oat supply is likely contaminated with glyphosate even those labeled as organic & non-gmo. Our oats are certified organic, but more importantly, purity tested & certified glyphosate-free by the Detox Project. 

No. We are committed to using only non-gmo ingredients.

You can find our full ingredient list on our Ingredients Page here as well on all of our product pages.

We source our ingredients from local farmers in California, Europe & additional international regions. We're obsessed with sourcing the absolute finest & purest ingredients around the world.

Unlike most granolas that are loaded with seed oils, non-organic ingredients, & cheap filler ingredients, we use the finest, purity tested ingredients to ensure you're getting the REAL deal.

Our oats are certified glyphosate-free for a truly clean, pesticide-free granola.

Each granola is infused with a unique blend of vitamins, adaptogens & premium herbs for added health benefits to help you snack smarter & feel amazing.

There are 10 servings in each bag of granola. The perfect amount to add on top of a yogurt bowl!

We love pairing LÜME with yogurt, açaí bowls, smoothies, & protein shakes. You can add to oatmeal for a crunch, eat as your favorite cereal or enjoy straight from the pouch!

Yes! We offer Free Shipping on orders over $45.

We typically ship orders within 2-4 business days via USPS.

We’re a small team so sometimes fulfillment times may take longer when we receive large volumes of orders. But don’t worry, your order will arrive :) You'll receive a shipping confirmation email as soon as your order ships.

Once shipped, it typically takes 3-5 business days to arrive via USPS.

You'll receive a shipping confirmation email once your order is shipped.

You'll be able to track your order via the shipping confirmation email sent to the same email address used to place your order.

Give your tracking number about 24 hours to update once you receive it and then you can track your LÜME on its journey to your front door.

We ship to US delivery addresses within the contiguous 48 states. We also ship to Alaska & Hawaii.

We currently do not ship internationally. However, we’re working to make this a possibility in the future.

We will email you a shipping confirmation once your order ships. Once you receive your shipping confirmation email, you can click your tracking number to see the status of the delivery.

We will do our ultimate best to cancel before it is shipped. To cancel, please email us as soon as possible to hello@eatlume.co. If the order has been processed for shipping we cannot cancel it.

Yes, you can check out as a guest for all non-subscription products. However, you will need to create an account for subscription orders.

We accept Apple Pay, Paypal, Visa, Mastercard, American Express, Discover, Mastercard, Shop Pay, Google Pay, Meta Pay & Amazon Pay.

Your information is highly encrypted and stored with our credit card processor — we do not have access to your credit card data. Your information is never shared with third parties.

First, please check your confirmation email to make sure your address details are correct and that your unit or apartment number is included if applicable. 

Shoot us an email to hello@eatlume.co for further assistance.

Please reach out to us at hello@eatlume.co and we'll help assist you.

Although UPS and/or USPS are effective logistics companies, mistakes and accidents happen. Sometimes, a package will be marked as delivered by the shipping carrier prematurely. If you receive the delivery email but have not received your package, here is what we suggest:

1. Wait at least 48-72 hours. Yes, waiting sucks, but sometimes the carrier marks a delivery as "delivered" prematurely and it can show up.

2. Check around your building to double check if your package was delivered to your neighbors.

3. If you still cannot locate, contact UPS or USPS directly and file a report and reach out to us at hello@eatlume.co to let us know.

If you're not completely in love with your LÜME, reach out to us at hello@eatlume.co and we'll make it right.

If your item has been damaged, please contact us at hello@eatlume.co with a photo of the damage and we will take care of you.

Step 1: Head to

https://www.eatlume.co/account/register

Step 2: Enter the information being requested to access your new account.

Why does it say my email is already associated with an account or is giving me an error message?

If you're receiving a message like this, you may have already registered an account with us. You can get access to it by resetting your password by clicking here.

If you're still having trouble accessing your account, please email us hello@eatlume.co and enter "Account Issue" in the subject line.

Email us at hello@eatlume.co and we will get back to you promptly.

Yes, we offer 15% off when you subscribe!

Simply click this link here for 24/7 login access to your subscription. No password required! Just enter the email you used to place your order and you'll receive a code to login.

You'll also receive an email notification when you place a subscription order with a link to manage your subscription.

Once logged into your subscription portal, click "view details" and then scroll down to this section. Simply click "edit" under Subscription Plan and choose whichever frequency you would like.

You can even enter an exact date for your next order date.

Pausing or cancelling your subscription is easy. Simply click "pause" or "cancel" at the bottom of your subscription details page once logged in.

Easy! Simply click "Order Now" at the top of your subscription details page to immediately schedule your subscription order to ship.

First, click "edit" on your subscription product under "Subscription Details". Then, click "swap" to change your subscription product & quantity.

Easy! Simply click the + sign for any product displayed at the top of your subscription portal.

You'll be able to add it as a one-time purchase or part of your next subscription order.

Simply click the options at the top of your subscription portal to easily skip, reschedule or delay your order.

Simply click "Update" under payment details at the bottom of your portal.

Please email us hello@eatlume.co with any further questions. Please put "Subscription" in the subject line.

To use a promo code, you’ll need to enter it in the ‘Promo Code’ field on the payment section of checkout. Once you hit ‘Enter’, your cart should update automatically to show your discount!

We would be more than happy to get this sorted out for you. Just let us know what code you’re trying to use by emailing us at hello@eatlume.co and we will get it fixed! 

EcoCart is a third-party company that helps us offset the carbon footprint of each and every order placed on our website.

The EcoCart algorithm will calculate the carbon emissions for each order and the cost to offset it with the programs EcoCart has in place. Then, we pay that cost so we offset all the emissions from our orders.